24Option is a big name in the industry. Over the years, it has been licensed by major, reputable financial regulators (CYSEC, FCA, BAFIN) and has thus earned the trust of the trading community.
But despite standing the test of time, can this broker be trusted? And even more importantly, is it helpful to Australian traders? We’ve gathered as much information about this service as possible to answer these questions. Read on to see why 24 Option managed to maintain a very high influx of clients, and what drawbacks this company has.
24Option.com was founded in 2010 by Rodeler Limited, a Cyprus Investment Firm, and their office is located in Limassol, Cyprus. The same company is also an owner of 24FX, a retail Forex brand. Since 2013, it has been regulated by the Cyprus Securities and Exchange Commission.
It’s also important to mention the MiFID Directive of the European Parliament and of the Council regarding markets and financial instruments. Under the Directive, 24Option received a permit allowing it to conduct operations in the European Union. Rodeler Limited is also regulated by the International Financial Services Commission (IFSC) of Belize, which further establishes the service’s credibility.
24 Option may be a viable choice in many countries all over the world, but the vital thing to point out here is the attitude of the Australian regulators. Unfortunately, Australian traders are not accepted by the platform at the moment.
These restrictions weren’t always there. In fact, until 2015, Australians were able to trade through 24Option. What changed were the regulations imposed by the Australian Securities and Investments Commission (ASIC). Since 2015, only companies regulated by the ASIC can accept Aussie traders. Since 24Option is regulated by CYSEC, it contradicts this new regulation.
Other countries that don’t accept 24Option are United States, Canada, China, Israel, Switzerland, Japan, New Zealand, Bahamas, and Pakistan.
Now it’s time to consider the account options presented by the company. There are major differences between the different account types, and each client can decide for themselves which one suits them best. You can choose an account type from the following list:
Before you can make your first deposits and withdrawals, you will need to go through a verification process. More information on that is provided later. The payment methods currently offered at 24 Option are:
As for withdrawals specifically, users need to remember about fees. Unless you are a Platinum or Diamond user, you will be charged extra. The exceptions to the rule are the free monthly withdrawal funds for Gold users and the free first withdrawal as a Basic user. But other than that, the fees are as follows:
When you first set up your account, you will be asked to provide certain documents for full verification. As proof of identity (POI) and proof of residence (POR), you will need to submit:
24Options offers 24/7 support services and several ways for you to communicate with them, such as:
Since the service operates in many parts of the world, it needs to cater to its international audience. The range of languages their customer support teams use is pretty impressive. The list includes English, Russian, German, French, Polish, Portuguese, and Spanish.
24Option exists in both a web-based and a mobile-based version. Therefore, you can trade on the following devices:
The web-based version runs on Windows , macOS , and Linux , and the mobile app is available for iOS and Android . Both versions are free to download and offer similar functionalities and trading abilities.
The biggest complaint is that 24Option doesn’t work in Australia . It would be great if the team worked on their ASIC licensing, but they haven’t made any promises in that regard.
Along with this, the platform was accused of upselling. This means that account managers working for the platform approached users and offered to trade on their behalf . Even though it sounds tempting at first, managers usually end up over-trading from the user’s account. Sometimes, it even puts them into debt.
Regardless of where you trade, you should always take precautions to prevent this from happening. Never let anyone trade on your behalf . If you’re approached by an account manager, never accept their offer (even if they claim they can generate decent profits).
Here are the strengths of 24Option:
The service isn’t flawless, so here are drawbacks:
We’ve covered most of the things you need to know about 24Option. Overall, it has a good reputation and has been operating for many years, which is definitely a plus. It can be a decent choice for beginners to intermediate traders.
But even though 24Option has an abundance of benefits, the fact that it doesn’t support Australian traders eliminates it from the list of top brokers. If you’re an Australian resident, you’ll need to continue your search.